+91 97132 79803info@softovate.com
Softovate
AI DEVELOPMENT COMPANY
AI and machine learning engineering

AI · Machine Learning

AI Agent Development Company

Scale your business with intelligent agents that automate decisions, integrate with your stack, and deliver seamless experiences across channels.

AI agent development and orchestration
Enterprise AI agent workflow diagram

Crafting autonomous agents, beyond expectations

AI agents are the next layer of software productivity—systems that plan, call tools, retrieve knowledge, and act on behalf of your teams. Softovate designs agent architectures that respect your data boundaries, compliance requirements, and existing SaaS investments.

Whether you need a customer-facing copilot, an internal ops assistant, or multi-agent workflows across CRM, ERP, and support tools, we deliver production-ready agents with observability, guardrails, and human-in-the-loop controls.

AI chatbot & agent

Agents that plan, act, and finish the job

Autonomous agents connect to your CRM, ticketing, calendar, and internal APIs—then execute multi-step tasks with confirmation, audit trails, and human handoff when needed.

  • Tool use & workflows

    CRM, calendar, email, Slack, and custom APIs—chained with policy checks.

  • Multi-step planning

    Break goals into steps, recover from errors, and report progress in chat.

  • Human in the loop

    Confirm sensitive actions before execution with full audit logs.

Try asking

Schedule a follow-up with lead #4421Summarize today's open support ticketsDraft outreach for logistics prospectCreate Jira task for API timeout fix

Ops Agent

Online · Agent ready

Live demo

Schedule a follow-up with lead #4421

Voice & text · Hindi & English

AI agents across industries

See how intelligent agents help teams in your sector automate workflows, assist people, and operate safely at production scale.

Capabilities

AI agent services we offer

End-to-end agent development—from strategy and tool design to deployment, monitoring, and continuous improvement.

  • Custom agent development

    Purpose-built agents with tool calling, memory, and role-based policies tailored to your domain.

  • Enterprise agent integration

    Connect agents to CRM, ERP, ticketing, and internal APIs with secure auth and audit logging.

  • Multi-agent orchestration

    Coordinate specialist agents for research, execution, and review—with supervisor patterns.

  • RAG & knowledge agents

    Ground responses in documents, wikis, and databases using retrieval pipelines tuned for accuracy.

  • Agent observability & safety

    Tracing, evaluation suites, prompt versioning, PII redaction, and policy layers.

  • Agent modernization

    Upgrade rule-based bots into adaptive agents without disrupting live operations.

AI/ML practice

Other AI/ML services

Explore additional offerings across our AI and machine learning practice—from agents and LLMs to enterprise platforms and managed AI.

Our Process

How we take agent programs from first workshop to production—with governance, testing, and support built in.

  1. Discovery

    Capture use cases, data boundaries, tool access, and KPIs.

  2. Documentation

    Define project scope, features, user stories, timelines, technical architecture, and delivery milestones to ensure complete alignment and transparency.

  3. Prototype & Wireframing

    Agent flow prototypes align product, engineering, and security early.

  4. UI/UX Design

    Create intuitive, engaging, and conversion-focused user experiences that balance aesthetics, usability, accessibility, and business objectives.

  5. Development & Unit Testing

    Build agents and integrations with unit tests in every sprint.

  6. Quality Assurance Testing

    Functional QA and red-teaming for prompt injection risks.

  7. Deployment

    Go live with observability, tracing, and ops runbooks.

  8. Support & Maintenance

    Tune prompts, tools, and models from live usage.

Engagement models

Elevating your business with effective engagement models

Choose the partnership model that fits your roadmap—from flexible engineer hiring to fixed-scope delivery with predictable outcomes.

Softovate team collaborating in the office
Softovate team presenting a product development flow on screen

Why Choose Softovate?

We don't build software for clients. We build products with partners.

Combining elite engineering talent, transparent processes, and 15+ years of experience to deliver scalable digital solutions that drive business growth.

  • 15+

    Years experience

  • 250+

    Projects delivered

  • 5-Step

    Developer screening

  • 100%

    Transparent workflow

  • Global

    Client reach

  • NDA

    Ready engagement

  • Complete transparency
  • Proven expertise
  • Top-notch IT solutions
Schedule AI/ML consultation

  • We think like product owners, not vendors

    From product strategy and architecture to design, development, and scaling, we work as an extension of your team. Share your vision, and we'll bring the expertise, technology, and execution needed to transform it into a successful, market-ready solution.

  • World-class quality at an affordable price

    Get the expertise, processes, and technical excellence of a world-class development team without the overhead of large consulting firms. We build scalable, future-ready software using industry best practices, modern architecture, and a quality-first approach—helping businesses launch faster, grow confidently, and achieve more within budget.

  • Elite engineering team only

    Every developer passes a rigorous multi-stage evaluation:

    • Technical screening
    • Machine coding assessment
    • Logical reasoning evaluation
    • Analytical problem-solving tests
    • System design interviews

  • 15+ years of industry experience

    Mobile apps, web platforms, SaaS, ERP, AI, and enterprise software—built to scale and succeed.

  • Obsessive focus on quality & detail

    Architecture, security, UI/UX, and performance are carefully reviewed on every build.

  • Modern technologies & best practices

    Latest frameworks and methodologies for scalable, secure, maintainable solutions.

  • NDA, privacy & data security first

    Your IP and data stay protected—we sign NDAs before project discussions begin.

  • Complete transparency

    Full visibility into progress, timelines, deliverables, and communication—no hidden surprises.

  • Proven & structured development process

    A defined delivery model that minimizes risk, improves communication, and keeps projects on track.

What our clients say

Partners across startups and enterprises share how Softovate helped them ship reliable software on time.

  • “Softovate exceeded our expectations while building our AI-powered workforce management system, MOM Digital. Mayank personally understood our requirements, contributed valuable ideas, and treated the project like his own. The team's dedication, technical expertise, and attention to detail made them a trusted development partner.”

    Abhishek K.

    MOM Digital

    United Arab Emirates

  • “We had the pleasure of working with Mayank on a ReactNative project. He was very professional, good communication, and fast. Would definitely work with him again.”

    Exelin.Digital

    Spain

  • “From the first time I met Mayank I had a feeling he would deliver to my expectation. I selected Mayank from a list of many vendors who submitted their proposals. As a user there are many things I do not know and he was able to navigate my lack of technical knowledge with patience.”

    Richard C.

    Thailand

  • “Mayank and his team did an outstanding job building our mobile app. They guided us through the entire process, ensured compliance with Apple and Google guidelines, and delivered a high-quality product. Their professionalism, technical expertise, and commitment to success made them a pleasure to work with.”

    Ibrahim O.

    UAE

  • “Softovate delivered exceptional results with clear communication, strong technical expertise, and a commitment to quality. Mayank understood our requirements from day one, delivered on time, and ensured a smooth development process. Having worked together on multiple projects, we can confidently recommend Softovate as a trusted technology partner.”

    Michael P.

    Switzerland

  • “Mayank's communication was excellent, and his attention to detail was outstanding. The team delivered on time and exceeded our expectations with the final result. A highly professional and reliable technology partner.”

    Ali M.Y.

    Turkey

  • “Softovate helped us transform our NopCommerce platform into a modern eCommerce solution by delivering a powerful website, admin panel, and mobile apps. The team's expertise, professionalism, and attention to detail exceeded our expectations. A 5-star team with exceptional leadership.”

    Swati T.

    India

  • “After facing numerous challenges with a previous development team, Softovate took over our existing product and transformed it into a fast, reliable, and high-performing iOS scanner application. Mayank and his team quickly understood the requirements, resolved critical issues, and delivered outstanding results. Highly recommended.”

    Rhys W.

    Australia

  • “Softovate has been our technology partner for over a year, handling the development, deployment, and maintenance of our astrology platform. From cloud infrastructure and payment integrations to calling systems and ongoing support, the team managed every technical aspect with excellence, allowing us to focus on growing our business. Highly recommended.”

    Deb D.C.

    India

  • “Softovate delivered an exceptional experience while developing our Audio Bible application. Mayank was highly responsive, detail-oriented, and brought valuable ideas that improved the final product. The team's professionalism, communication, and quality of work exceeded our expectations. We look forward to working with them again.”

    Akinola O.

    Nigeria

  • “Mayank and his team delivered a robust, scalable platform for our online training program. Their technical expertise, professionalism, and commitment to quality ensured a smooth development process and an outstanding final product. We highly recommend Softovate as a trusted technology partner.”

    Henric C.

    Norway

  • “Softovate did an outstanding job developing our Quit Smoking mobile application. Mayank and his team were professional, responsive, and highly committed to delivering a quality product. Their expertise and attention to detail resulted in an application that exceeded our expectations.”

    Nourh F.

    Saudi Arabia

  • “Softovate delivered an outstanding anonymous social media platform with a comprehensive admin management system. The team demonstrated excellent technical expertise, strong communication, and a commitment to quality throughout the project. The final product exceeded our expectations, and we highly recommend them as a trusted technology partner.”

    Chenguo T.

    China

  • “Softovate has been my trusted technology partner for more than five years. Mayank and his team have successfully delivered numerous projects for both my business and our clients with professionalism, reliability, and exceptional technical expertise. A highly dependable team that consistently delivers quality results.”

    Naresh K.

    USA

Frequently asked questions

  • A chatbot typically answers questions in a single thread. An AI agent can plan multi-step tasks, invoke tools (APIs, databases, workflows), maintain state, and escalate to humans when confidence is low.

Ready to build your agent?

Innovative AI agents for modern businesses — let's design yours.

Schedule AI/ML consultation
info@softovate.com+91 97132 79803