Privacy Policy

We may collect information directly from you as well as automatically through your interaction with our website.

Information You Provide

When you:

• Submit a contact form
• Request a quotation
• Schedule a consultation
• Subscribe to newsletters
• Apply for employment opportunities
• Download resources or documents
• Communicate with us through email or other channels

We may collect:

• Full Name
• Email Address
• Phone Number
• Company Name
• Job Title
• Project Requirements
• Any other information voluntarily provided by you

Information Collected Automatically

When you browse our website, we may automatically collect certain technical information including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Referring Website
• Pages Visited
• Time Spent on Pages
• Geographic Region
• Website Interaction Data

This information helps us improve website performance, security, and user experience.

We may use your information for the following purposes:

• Responding to inquiries and support requests
• Providing software development and consulting services
• Preparing proposals and project estimates
• Improving our website and services
• Sending newsletters, updates, and marketing communications
• Conducting analytics and performance monitoring
• Protecting against fraud, abuse, and unauthorized access
• Complying with legal obligations

We will only process personal information where we have a lawful basis to do so.

Softovate implements appropriate technical, organizational, and administrative safeguards designed to protect personal information against:

• Unauthorized access
• Disclosure
• Alteration
• Loss
• Misuse
• Destruction

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

We retain personal information only for as long as necessary to:

• Fulfill the purposes described in this Privacy Policy
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, we securely delete or anonymize it.

We do not sell, rent, or trade personal information to third parties.

We may share information with:

Service Providers

Trusted vendors assisting with:

• Website hosting
• Cloud infrastructure
• CRM systems
• Email communications
• Analytics services
• Payment processing

Legal Authorities

Where disclosure is required by law, regulation, legal process, or governmental request.

Business Transfers

In connection with mergers, acquisitions, restructuring, or sale of assets.

All third parties receiving information are expected to maintain appropriate confidentiality and security measures.

Your information may be stored and processed on servers located in India or other countries where our service providers operate.

By using our website, you consent to the transfer, storage, and processing of information in accordance with this Privacy Policy.

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review their privacy policies before providing any personal information.

Our services and website are intended for business professionals and individuals over the age of 18.

We do not knowingly collect personal information from children under 18 years of age. If we become aware that such information has been collected, we will take appropriate steps to delete it.

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict processing
• Object to processing
• Withdraw consent
• Request a copy of your information

To exercise these rights, please contact us using the details below.

If you subscribe to our newsletters or marketing communications, you may opt out at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly

Administrative and service-related communications may still be sent when necessary.

As part of our software development and AI-related services, Softovate may utilize artificial intelligence technologies, cloud platforms, and automation tools.

Client data processed under separate service agreements remains subject to confidentiality obligations and any executed Data Processing Agreements (DPAs), NDAs, or Master Service Agreements (MSAs).

We do not use confidential client information to train public AI models without explicit written consent.

We may update this Privacy Policy periodically to reflect changes in legal requirements, technologies, or business operations.

Updated versions will be posted on this page along with a revised Last Updated date.

Continued use of the website after such changes constitutes acceptance of the updated Privacy Policy.

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

Any disputes arising under this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Indore, Madhya Pradesh, India.

If you have any questions regarding this Privacy Policy, our cookie practices, or how your information is handled, please contact:

Softovate Technologies Pvt. Ltd.

Email: info@softovate.com

Website: www.softovate.com